What information is collected from the User by HostWired?
Different types of personally identifiable information are collected from the user by HostWired in order for HostWired to be able to provide its services. These includes, but is not limited to: name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed for providing the services requested by the User. All this information is provided voluntarily by the User through various order forms, email messages sent to HostWired, submit forms, identification forms of LiveChat, information provided by the telephone etc.
HostWired also collects different types of non-personally identifiable information about its website visitors. These include but are not limited to referral URL's, Users' IP addresses, Users' use of website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer's hard drive and help HostWired identify the User. The user has the choice to modify his/her browser and thus to reject HostWired's cookies.
The Way We Use Information We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as registration, email, forum, etc., or contacting you if you have indicated your permission to do so by agreeing to accept further notification and service announcement from us on your member profile page. You can choose to opt-out of receiving any further notification from your member profile page. We do not share this information with outside parties without your permission.
Communications From The Site When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to HOSTWIRED you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your HOSTWIRED account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to HOSTWIRED. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to HOSTWIRED you can indicate your preference on your members profile page to participate in the HOSTWIRED program if you would like to receive special offers from other companies that we think may be of interest to you through our periodically newsletter. Information you submit to us will not be used for this purpose unless you elect to participate in the HOSTWIRED program or otherwise consent. You will receive a confirmation email from us when placing an order on our site and paying through one of our trusted 3rd parties such as PayPal or 2Co. They only share back information with us about the transaction such as your name, item ordered, email address, etc.
How does HostWired use the collected User's information?
HostWired uses the collected User's information mainly to provide the service requested by the User. It is used for initial service provision and ongoing User's support. The information can also be used by HostWired for sending periodic emails announcing important service changes, new features, technical issue updates and news, different promotions etc. The Users may decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject. The information is also used for improving HostWired's effectiveness. Based on the data collected HostWired tries to improve its advertising and sales efforts, website layout and content and to make the overall experience of the User more rewarding. The information can also be used for resolving ownership and other disputes and enforcing agreements between HostWired and the User.
Does HostWired disclose User's information to third parties?
HostWired may disclose the Users' personal information to its business partners, independent contractors or other third parties together with whom HostWired provides its services. For example: the Credit card information of the User may be provided to the card issuing bank, or other partnering entity involved in the payment processing for payment confirmation and verification; the personal information of anyone, who uses the domain name registration services of HostWired, is available in the public WHOIS searches as required by the domain name registration regulations; User's personal and business related information may be provide to the SSL certificate provider with whom HostWired cooperates for providing the SSL certificate service to the User, etc. The use of the data provided by HostWired to these partnering service providers is governed by their own Privacy Policies and is beyond the HostWired's control.
HostWired may also disclose the User's personal information if this is required by law, or HostWired believes in good faith that it has to do so to protect the rights and the property of HostWired or its customers.
HostWired may also transfer personal information of its Users in connection with a sale of HostWired's business.
Information Sharing and Disclosure We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We use non-identifying and aggregate information to better design our Web site and services, and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women use a certain service, but we would not disclose anything that could be used to identify those individuals unless they indicated this as their preference by participating in the HOSTWIRED program. We do not link aggregate user data with personally identifiable information.
What is done by HostWired to prevent loss, misuse or alteration of the User's information?
HostWired guarantees that it applies strictly all the industry standard security measures to protect the personal information collected from its users. These include but are not limited to: password protected access to the personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through HostWired's order forms, login forms etc. However, there may be security and privacy limitations which are beyond HostWired's control. By choosing to provide personal information to HostWired, the user understands and agrees that the security, integrity and privacy of his/her information cannot be 100% guaranteed.
How You Can Access Or Correct Your Information You can access all your personally identifiable information that we collect online and maintain by logging into your password-protected account and selecting to update your Profile or Personal Info. We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Specific Terms and Conditions HOSTWIRED considers email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user`s private communications, except as required by law, to comply with legal process, if necessary to enforce the Service Agreement, to respond to claims that such contents violate the rights of third-parties, or to protect the rights or property of HOSTWIRED. By using the service you agree that technical processing of email communications is and may be required to send and receive messages, to conform to the technical requirements of connecting networks, to conform to the limitations of the Service, or to conform to other, similar technical requirements. By using the service you acknowledge and agree that HOSTWIRED do not endorse the content of any user communications and are not responsible or liable for any unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other rights of another.
Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Links to Other Sites This Web site contains links to other sites that are not owned or controlled by HOSTWIRED. Please be aware that we, HOSTWIRED are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Abuse: To report an incidence of abuse, please report it to us using "abuse" in the title of your email.